Claims Information

Travel Insurance

For all other travel insurance claims, except gadget, the fastest and easiest way to make a claim is online at Travel Claims Centre.

We encourage all customers to read the ‘making a claim’ section of your policy wording before making a claim.

The process should take approximately 10-15 minutes to complete (depending on the type of claim), but before continuing you should ensure you have your policy schedule, trip dates, supporting documentation and details of the incident.

You can also obtain a claim form by:

• Email: travelclaims@imglobal.com;
• Phone: 02922 401964; or
• Writing to: IMG Claims Department, Fitzalan Court, 3rd Floor, Fitzalan House, Cardiff CF24 0EL.

Gadget Claims:

For gadget claims, the fastest and easiest way to make a claim is online at http://theoxfordclaimscompany.co.uk/make-a-claim/

We encourage all customers to read the ‘making a claim’ section of your policy wording before making a claim.

You can also make a claim by:

• Email: claims@theoxfordclaimscompany.co.uk
• Phone: 01865 745566 (open 9am - 5pm Monday to Friday)
• Writing to: The Oxford Claims Company, Temple Court Mews, 109 Oxford Road, Oxford, OX4 2ER.